MUYU READER HELP

Support

Find quick answers for the public Web reader and the Muyu mobile app. If the steps below do not solve the problem, send us a message and we will help.

Reading and pinyin

In the Web reader, choose Smart 拼 for marked vocabulary, All pinyin for every word, or Pinyin off for a cleaner page. Use the Translation button to show or hide English for the whole chapter.

Word help and saved vocabulary

Tap a Chinese word to see its pinyin, English meaning, and level. When the content has a useful Chinese note, the reader shows that too. Saved words stay in the current browser. Clearing site data or using a different browser or device will not carry those words with you because the public sample does not use accounts or cloud sync.

Audio playback

Use the player at the bottom of the reader for a full chapter, or the small play button beside a sentence to repeat that sentence. If audio does not start, check that your device is online, turn off silent restrictions if applicable, and try the chapter again.

Mobile app records and downloads

The current app stores reading progress, saved vocabulary, and available offline audio on the device without requiring an account. Removing the app may permanently remove those local records and downloads.

Contact support

Email muyureader.support@gmail.com. Please include the browser or device, app version if relevant, story and chapter, what you expected, and what happened. A screenshot is helpful when available.

Privacy

Read the Muyu Reader Privacy Policy for details about local learning data, audio requests, and support communications.